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Privacy Policy

PRIVACY POLICY

Triple Hill Interactive s.r.o. (“Company”) value the privacy and security of the information that end-users share with us by using our web sites and all of our products and services (together “Products”). The Privacy Policy describes the way that “Company” collects, shares, protects, or otherwise uses end-users information.

By using our Products you fully agree and obliged to comply with the terms and conditions of this Privacy Policy and explicitly consent to using of your information in accordance with the Privacy Policy.

Company reserves the rights on its sole discretion to update the Privacy Policy at any reasonable times by placing a new version on web site. Therefore, Company encourages you to periodically check back and review this Privacy Policy so that you always will keep abreast and know the changes.

About us

We are company called Triple Hill Interactive s.r.o. registered in Business Register of Ministry of Justice of The Slovak Republic under  no. #27709/V (CIN/ICO 46042679, VAT/DIC SK2023202049) with address of Popradská 68, 040 11 Košice, Slovak Republic.

The Data Company collects

1. Non-personal Usage Data (“Usage Data”) which is anonymous data about your use of the Products that is tied to your computer and/or device through which you use the Products.

2. “Personal Information” which is the type of information that can specifically be linked to you personally, such as your full name, physical address, email address, telephone number, photograph, location and, in some cases, user names; In cases such collection occurs, user is informed in advance and asked for consent.

Data collection on Company websites can occur in a number of different ways, including, but not limited to:

Information that you provide by filling in forms on the Company websites. This includes information provided at the time of registering to use our sites, subscribing to our services, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by Company or when you report a problem with our sites.

If you contact one of Company’s product support operatives, we may keep a record of that correspondence.

Company may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of transactions you carry out through our sites and of the fulfilment of your orders.

Details of your visits to our sites [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access. 

COPPA compliance

The Children’s Online Privacy Protection Act (“C.O.P.P.A.”) requires that we inform parents and legal guardians about how we collect, use, and disclose personal information from children under 13 years of age. Without verified parental notice and consent, we will not knowingly collect personal information relating to children under 13 years of age, and if we learn that we have inadvertently collected such information, we will promptly delete it.

Use of the Personal Information and Usage Data That We Collect

Usage Data may be used by us for administrative, analytical, research, optimization, security and other purposes. Specifically, we may use your Usage Data to help us learn more about your gaming activities, personalize your content, compile statistics, respond to customer service inquiries, provide security and to otherwise enhance your gaming experience. Usage Data may also be used to help us provide you advertising that better suits your interests. Geolocation information will be used to determine the jurisdiction in which you’re located so we can determine what set of laws apply to you. Your device ID may be used so we can send you push notifications (if you choose to allow that function) and track your use of our Websites/Apps so that we can better understand your preferences and tendencies which will help us best personalize your experience and provide you with in-game offers and notifications that are tailored to you.

Disclosure of the Personal Information and Usage Data That We Collect

We will not sell, rent or transfer your Personal Information to third parties, except as otherwise indicated herein. We will not store your credit card information. In order to process credit card payments, we will use the service of a secure, third-party credit card processor.

We use the services of third parties who will have limited access to your Personal Information to be used for specific purposes. These purposes may include credit card processing, prize delivery, marketing assistance, customer service, and data analysis. The third parties we contract with for these purposes will be authorized to use your Personal Information only for the purposes for which the party was engaged. In addition, Usage Data in aggregated, anonymous form may be shared with third parties who assist us with our internal operations such as administration, analytics, research, and optimization.

Security measures

Company and its subsidiaries will protect Data in a manner that is consistent with this Privacy Policy by, for instance, not using the information for any purpose other than to carry out the services they are performing for.

Partnerships and External Sources

Our Products may link to external sites beyond our control. This privacy policy covers only the way we treat the Personal Information and Usage Data we collect on our Products. By accessing any external sites, you are agreeing to the privacy policies of those sites. Please understand that the external sites may have different policies with respect to the collection, use and disclosure of your Personal Information. We have no control over and are not responsible for the privacy practices of such third parties. Therefore, you are encouraged to review the privacy policies of all third-party Websites/Apps. Without limiting anything in the following section, we are not liable in any way for the actions, inactions or policies of any external Products.

Your Rights

If you believe your Personal Information is being improperly used by us or any third party, please immediately notify us via email at legal@triple-hill.com.

In the event you choose to establish an account with us, you should not share your login information with anyone.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at legal@triple-hill.com.

Legal Disclaimer

Our Products operate AS-IS, and we do not represent or warrant that our Products will be available at all times, or that your use of Products will be uninterrupted or error-free. We are not responsible for your ability to access the Products or for matters beyond our control. This Privacy Policy is governed by laws of Slovak Republic, excluding its provisions on choice of law.

Contact details

If you have any questions about this privacy statement or the practices of this site, please contact us at:

support@triple-hill.com.

Privacy policy has been updated on 7th of January 2016